Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

We want you to be 100% satisfied. We allow returns on all orders as long as the return request is communicated within 14 days of you receiving the order. Returns

To be eligible for a return, your item must be in the condition that you received it, and in the original packaging. We can only accept returns on items that are still in new condition (i.e. item must not be soiled or otherwise have any dog fur, dirt, stains, or odors present). You’ll also need the email receipt/proof of purchase.

To start a return, you can contact us at . If your return is accepted, we’ll send you a instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at .

Damages and issues
Please inspect your order upon receipt and contact us immediately if your item is defective, damaged or if you receive the wrong item, so that we can make it right.